The benefits of cloud-based call recording systems
The majority of business telephone systems now use “Voice over Internet Protocol” (VoIP) – the method by which phone calls are made and received over the internet. When it comes…
Business phones
Updates on business telephony, Webex, Teams Phone and mobiles, including the switch-off of traditional phone lines.
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The Samsung Galaxy S24 series has arrived – complete with AI
Samsung has recently released its latest smartphones, the Galaxy S24 series. There are three models in the series – the Galaxy S24, Galaxy S24+ and Galaxy S24 Ultra. These devices…
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The iPhone 15 is here
As in previous years, Apple chose the month of September to launch its latest iPhones. The iPhone 15 and iPhone 15 Pro are both accompanied by larger sized options of…
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Don’t get caught out by “deepfake” scams
Artificial Intelligence (AI) is continually developing and whilst there are some very positive uses for this, there is also a growing threat from the use of AI by cyber criminals.…
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What’s new with iOS 17?
Apple’s latest Operating System, iOS17, has been released. Let’s take a look at some of the key features that it brings: The new Operating System was rolled out during September…
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Sale of new landline phone lines coming to an end
For some time now, there has been a plan that from September 2023, BT Openreach would stop selling any new analogue phone lines. This is the next step in the…
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The arrival of the Samsung Galaxy Z Fold 5
This month saw the launch of the Samsung Galaxy Z Fold 5 – the latest version of Samsung’s folding phone-tablet hybrid. There are three models – 256GB, 512GB and 1TB…
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Going abroad? Avoid mobile phone bill shocks!
School summer holidays are fast-approaching, which means that so is the peak time of year for UK residents travelling abroad. Every year, a proportion of travellers are unfortunately hit with…
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Looking ahead to the iPhone 15
Although the next Apple mobile release isn’t expected until September, information is already circulating about what we can expect from the iPhone 15 series. The iPhone 15 family is expected…
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Give your customers more choice of communication with Contact Centre
In today’s business world, customers expect to be able to contact their service-providers using a variety of communication methods. Whilst many of your customers may be happy contacting you by…
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