Business Telecoms

Business Telecoms

Business calling · Southampton & Hampshire

Business phone systems, reimagined with Webex Calling

Crystal-clear business calls on a Cisco desk phone, your computer, your mobile or inside Microsoft Teams. Inclusive calls, compliant recording and built-in AI, all set up and supported by our Southampton team.

Runs on a UK carrier-grade network with over 99.99% uptime. No traditional phone line needed, and you keep the numbers your customers already know.

Book a free telecoms review See how it works
Free Cisco handsets available*
InclusiveBusiness calls included
4 waysDesk phone, desktop, mobile or Teams
Keep itPort your number from any UK carrier
99.99%Network uptime, for calls you can rely on
Answer anywhere

One business number. Every device your team uses.

Calls ring wherever your people are, so customers always reach a person, not a voicemail.

Cisco desk phone for Webex Calling Cisco desk phone
JD
Incoming call Customer · 07700 900123
Webex app · Windows & Mac
JD
Incoming business call Customer · 07700 900123 Via your office number
Webex app · iPhone & Android
Microsoft Teams
CallsWebex Calling
Customer · 07700 900123Ringing
Accounts team2 mins ago
Supplier enquiryRecorded
ReceptionTransferred
Webex Calling inside Microsoft Teams
Why Webex Calling

Everything a modern business phone system should do

Built by Cisco, set up and supported by our team, designed for businesses that can't afford to miss a call.

Inclusive calls

Business calls included in your plan, so your costs stay predictable month after month.

Compliant call recording

Record calls securely for training, quality and compliance, with the privacy controls to match.

Works with your business apps

Integrates seamlessly with Salesforce, Microsoft Teams and Zendesk, so calls and customer records sit together.

Built-in AI

Automated transcriptions, real-time background noise removal and analytics on your calls.

Enterprise-grade security

Advanced privacy controls and data-loss prevention, compliant with ISO 27001 and GDPR standards.

No phone line required

Fully IP-based, so all you need is internet. Ready for the UK's switch-off of old analogue phone lines.

A complete phone system

Every calling feature your business needs

Webex Calling replaces your old phone system feature for feature, then goes further. Here's what's included.

Handle every call

  • Hold, resume and transfer
  • Call waiting
  • Merge and conference calls
  • Call park and retrievePark a call, pick it up anywhere
  • Call pickupAnswer a colleague's ringing phone

Never miss a call

  • Single number reachDesk phone and mobile ring together
  • Call forwarding, including when unreachable
  • Visual voicemailSee and play messages in the app
  • Call back for waiting callers
  • Full call history

Built for teams

  • Call queues for busy teams
  • Group and shared lines
  • Executive assistantAssistants manage calls for a manager
  • Presence, so you know who's free
  • Directory search

Clarity and insight

  • Compliant call recording
  • AI noise removal and "optimise for my voice"
  • Automated transcriptions
  • Call analytics
  • Desk phone control from the app

Need phones for a reception, meeting room or warehouse? We can add low-cost shared-area handsets alongside your users.

99.99% network uptime
AI on every call

Calls that are clearer, searchable and smarter

Webex Calling quietly does the work in the background, so your team can focus on the conversation.

  • Real-time background noise removalBarking dogs, busy cafes and building work filtered out as you talk.
  • Automated transcriptionsEvery recorded call turned into text you can search and share.
  • AnalyticsSee how conversations are really going, and spot issues early.
Integrations

Your phone system, connected to the tools you already use

Webex Calling integrates seamlessly with popular business applications, so your team spends less time switching screens and more time helping customers.

  • Salesforce, for calls linked to your customer records
  • Microsoft Teams, so calling sits alongside your chat and meetings
  • Zendesk, for joined-up customer support
Two ways to call

Webex Calling or Microsoft Teams Phone

We supply and support both, and we'll recommend the right fit for how your business works.

HJS Technology Webex Calling

The complete business phone system, with desk phones, AI and integrations built in.

  • Cisco desk phones*
  • Webex app on Windows, Mac, iPhone and Android
  • Works inside Microsoft Teams
  • Inclusive calls and compliant call recording
  • Transcription, noise removal and sentiment analytics
  • Salesforce, Teams and Zendesk integrations
Best for: most businesses, especially those with receptions, desk-based teams or customer-facing staff.

Microsoft Teams Phone

Simple business calling built into the Teams app your team already uses.

  • Make and receive calls directly in Teams
  • One app for chat, meetings and calls
  • Works on desktop and mobile
  • Set up and supported by our Southampton team
Best for: teams that work almost entirely in Microsoft Teams and want calling in the same place.

Love Teams? You don't have to choose. The Webex app works inside Microsoft Teams, so your chat and meetings stay exactly where they are while your calls run on Webex Calling, with all of its features.

Cisco desk phones supplied with HJS Technology Webex Calling
Cisco handsets

Premium Cisco desk phones, included

Give your reception and desk-based team a phone that looks the part and sounds superb, with no upfront hardware cost.

Supplied and configured Plug in and go Business-grade audio Supported by our team
Ask about free handsets

*Cisco handsets are supplied free of charge with a 36-month agreement.

Switching is simple

Keep your numbers. Lose the hassle.

We handle the technical side of moving over, so your customers never notice a thing.

1

Free review

We look at your current phones, bills and contracts to see what you need.

2

Number porting

We move your existing numbers across from any UK carrier.

3

Set up

Handsets, apps and call routing configured around how you work.

4

Go live

We train your team and stay on hand with ongoing local support.

Secure by design

Enterprise-grade security as standard

Your calls carry sensitive conversations. Webex Calling protects them properly.

Privacy controls

Advanced controls over who can access calls and recordings.

Data-loss prevention

Helps stop sensitive information leaving your business.

ISO 27001

Compliant with the international standard for information security.

GDPR

Compliant with GDPR standards, including for call recording.

One partner for everything

Complete your communications

Business Mobile

O2, Vodafone, EE and Three on one simple agreement.

Explore mobile →

Broadband & Wi-Fi

Reliable connectivity to keep every call crystal clear.

Explore connectivity →

Microsoft 365

Teams, email and files, managed and secured properly.

Explore Microsoft 365 →

Managed IT Support

Proactive IT support that keeps your whole business running.

Explore IT support →
Frequently asked

Business phone systems, your questions answered

What is Webex Calling?
Webex Calling is a cloud business phone system from Cisco. Calls run over the internet rather than a traditional phone line, so your team can make and receive business calls on a Cisco desk phone, the Webex app on Windows, Mac, iPhone and Android, or inside Microsoft Teams. We supply, set up and support it.
Can we keep our existing phone numbers?
Yes. We can port your existing numbers from any UK carrier, so customers keep calling the numbers they already know.
Do we need a traditional phone line?
No. Webex Calling is fully IP-based, so it only needs an internet connection. That also means you're ready for the UK's switch-off of old analogue phone lines.
Can we use Webex Calling with Microsoft Teams?
Yes. The Webex app works inside Microsoft Teams, so your chat and meetings stay in Teams while your calls run on Webex Calling, with all of its calling features.
Is call recording compliant?
Yes. Webex Calling includes compliant call recording, advanced privacy controls and data-loss prevention, and is compliant with ISO 27001 and GDPR standards.
Do you supply desk phones?
Yes. We supply Cisco desk handsets, which are free of charge with a 36-month agreement.
What phone system features are included with Webex Calling?
Everything you'd expect from a business phone system, including call hold, transfer, call waiting, call park and retrieve, call pickup, call queues, shared lines, executive assistant, single number reach, call forwarding, visual voicemail, call history, call recording, presence and call analytics.
How reliable is Webex Calling?
Webex Calling runs on a UK carrier-grade voice network with over 99.99% uptime, so your calls stay clear and connected wherever your team is working.
Should we choose Webex Calling or Microsoft Teams Phone?
Webex Calling suits most businesses that want the richest calling features, desk phones, AI tools and CRM integrations. Microsoft Teams Phone suits teams that want simple calling inside Teams. We'll recommend the right fit during a free telecoms review.

Ready for a better business phone system?

Book a free telecoms review with our Hampshire-based team. We'll look at what you have today and show you exactly what Webex Calling could do for your business.

Book a Free Telecoms Review

Bring your current bills and we'll do the rest.

  • Free, no-obligation review of your phones and contracts
  • Webex Calling or Teams Phone, recommended for you
  • Keep your existing numbers
View our live calendar

*Cisco handsets are supplied free of charge with a 36-month agreement.