Business IT Support in Southampton & across Hampshire
We’re not just a reactive helpdesk. We’re the business IT support partner for organisations across Hampshire, from Southampton and Portsmouth to Winchester and Dorset, keeping your infrastructure secure, scalable and aligned with your goals.
- With 50+ Google reviews
- 5.0 ★
- Of issues resolved remotely
- 95%+
- Years supporting businesses
- 20+
- Employees, the businesses we support
- 1–250
01 / Two ways to work with us
Your whole IT department, or an extension of yours
01 Fully managed
We look after all of your IT
No need to employ an in-house IT person. We become your IT department, looking after everything from the helpdesk and devices to cloud, backups and security, for one predictable monthly fee.
- Complete IT support, no on-site IT staff needed
- Regular consultative reviews of your IT and plans
- Ongoing help with cyber security and compliance
02 Co-managed
We work alongside your IT team
Already have IT staff? We add the capacity and expertise they need, from day-to-day support to specialist escalations and projects, as an ongoing arrangement or a one-off.
- 1st, 2nd or 3rd-line support
- Expert support when your team needs to escalate
- IT projects, ongoing or one-off
02 / How we support you
Reliable, joined-up IT support for Hampshire
From the day-to-day helpdesk to cloud, continuity and hardware, we cover every layer of your technology.
Local helpdesk support
Reliable IT support across the south coast.
Our helpdesk resolves over 95% of issues through secure remote support. For hardware failures or complex networking, our engineers provide rapid on-site assistance across Southampton, Portsmouth, Hampshire, Dorset and beyond.
- Over 95% of issues resolved remotely
- On-site support across the south coast
- UK-based, no call queues
Cloud & hybrid management
Your cloud, managed properly.
We specialise in optimising Microsoft 365, Azure and Google Workspace. Our managed services keep your cloud data accessible, secure and configured to meet strict UK data compliance standards.
- Microsoft 365 & Azure
- Google Workspace
- UK compliance-ready
Business continuity
Protecting your data and your continuity.
We follow “assume breach” principles, prioritising robust backups and disaster recovery. If the worst happens, our business continuity plans get you back up and running within hours or even minutes, not days.
- Robust managed backups
- Rapid disaster recovery
- Minutes, not days, of downtime
Hardware solutions
Business-ready hardware, sourced for you.
We take the complexity out of hardware procurement, sourcing, building and configuring everything from desktop PCs, laptops and servers to Wi-Fi, firewalls and printers, all tailored to your requirements and budget.
- Sourced and configured for you
- Enterprise-grade devices
- Delivered ready to use
03 / Why HJS Technology
Managed IT support that works for your business
Predictable IT costs
Fixed-fee monthly support with no hidden surprises, so you can budget with confidence while getting unlimited support from our Southampton team.
Proactive infrastructure care
We monitor your servers and workstations 24/7, resolving bottlenecks before they disrupt your team’s productivity.
Security-first support
Cyber security is built into everything we do, from firewall management to automated patching, protecting your data against modern threats.
Regular consultative reviews
Regular reviews of your IT, cyber security and compliance, with vCISO guidance and roadmaps that keep your technology investment aligned with your growth.
04 / Switching is easy
Tried and tested onboarding
Switching IT provider is a big decision. Our proven approach, built on over 20 years of experience, makes your transition seamless, secure and on schedule.
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01
Simple and transparent
Whether you’re moving from an in-house team or another provider, we run a robust, efficient handover.
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02
Tailored scoping
We evaluate your infrastructure and provide 1st, 2nd and 3rd-line support matched to your SLA.
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03
Expert integration
Our consultants, engineers and project managers align your IT with your business goals from day one.
05 / Security built in
Your IT support and cyber security, joined up
Great IT support and strong security go hand in hand. Explore the protection we build around your business.
Google reviews from our Southampton & Hampshire clients
5.0 on Google. See all reviews“We’ve been using HJS Technology for almost 15 years and have always been delighted with the service, help and advice we’ve received. I highly recommend James, Kev and the team.”
“HJS Technology consistently provides exceptional service and technical expertise. When we face technical issues, they are incredibly responsive and supportive. A reliable and professional partner. Highly recommended!”
“Great service. We had an emergency IT issue that needed resolving, and HJS took complete control of the situation from start to finish, delivered an excellent outcome and supported us throughout.”
06 / Frequently asked
Managed IT support in Southampton: your questions answered
How much does managed IT support in Southampton cost?
Our managed IT support is charged as a fixed monthly fee per user, so your costs are fully predictable with no hidden surprises. Pricing depends on the number of users, the services you need (helpdesk, cyber security, cloud, telecoms) and your SLA requirements. Get in touch for a tailored quote.
What is managed IT support?
Managed IT support is where an external provider proactively looks after your technology for a fixed monthly fee, rather than you calling someone only when things break. At HJS Technology this includes a UK helpdesk, 24/7 monitoring, patching, cyber security, cloud management, backups and strategic IT guidance.
Do we need our own IT staff?
No. Our fully managed service looks after all of your IT, so you don’t need to employ an in-house IT person. It includes regular consultative reviews and ongoing help with cyber security and compliance.
Can you work alongside our in-house IT team?
Yes. For businesses with their own IT staff, we offer co-managed support: 1st, 2nd or 3rd-line support, expert help when your team needs to escalate, or support with IT projects, either as an ongoing arrangement or a one-off.
Do you provide on-site IT support?
Yes. Our helpdesk resolves over 95% of issues remotely for speed, but for hardware failures or complex networking our engineers provide rapid on-site support. We’re based in Southampton and travel across Portsmouth, Hampshire, Dorset and beyond.
How quickly do you respond to IT issues?
Response times are governed by an agreed SLA. Critical issues are prioritised and picked up fast by our UK-based team, with most day-to-day issues resolved quickly through secure remote support.
Can you switch us from our current IT provider?
Yes. With over 20 years of experience, we have a proven onboarding process that makes switching providers seamless and secure, with a robust handover completed within pre-agreed timeframes and no disruption to your business.
What size of business do you support?
We support UK companies with 1 to 250 employees, providing 1st, 2nd and 3rd-line support matched to your specific SLA requirements.
07 / Let’s talk
Ready for a more proactive IT partnership?
Whether you’re outsourcing IT for the first time or switching from a provider that isn’t meeting your expectations, we’d like to hear from you.
Get in touch
Tell us a little about your business and the team will come back to you. Or email info@hjstechnology.co.uk.
Prefer to book a call?
A free IT systems review: discuss your outsourcing requirements and current pain points with our Hampshire-based specialists.