In today’s fast-paced business environment, effective communication is essential. As organisations operate across multiple locations (including remote working arrangements), traditional telephone systems often can’t deliver the flexibility and efficiency that businesses require. VOIP has therefore become a game-changer. What is VOIP? VOIP (Voice over Internet Protocol), enables the transmission of voice calls and multimedia sessions
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In a world fraught with cyber threats, password security is paramount for businesses. You may not be aware that the web browser that your employees use in their work environment is a critical part of your organisation’s defence. The browser is not just a window to the Internet – it is a frontline defence for
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In today’s fast-paced business environment, small businesses are constantly seeking ways to enhance productivity and stay competitive. One of the most promising solutions is the integration of Artificial Intelligence (AI) into daily operations. AI is technology that enables a computer to think or act in a more ‘human’ way. It does this by taking in
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Over the last month, there have been more news headlines about cyber security, as some of the UK’s largest retailers have fallen victim to hackers. Although these were very large companies (including the Co-Op and Marks & Spencer), businesses of all sizes are potential targets. We don’t know the full details of those particular attacks
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With the ever-increasing threat of cyber attacks, having robust IT security measures in place is imperative. Small and medium-sized businesses tend to outsource their IT support, due to the expertise available, and the cost-efficiencies when compared with an in-house IT team. Nowadays, you should expect that your outsourced IT support provider has services which extend
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With cyber criminals constantly looking for new ways to attack computer systems, it is important to always remain on your guard. A recent style of attack involves the use of a fake “CAPTCHA” pop-up box. You will probably be familiar with CAPTCHA – a challenge–response test which is used to determine whether the user is
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In today’s world, most of us use the Internet in our work and in our home lives and it has become second nature to jump online and browse for anything and everything. Whilst we probably know that there are associated risks, it is often easy to overlook online safety – especially when we need something
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This month, Microsoft is rolling out the new Outlook for Windows. This update is promoted as bringing a host of new features and improvements which include Modern and Simplified Design: A cleaner, more intuitive interface to make navigation easier. Enhanced Productivity Tools: Improved calendar integration, task management and email categorisation. Intelligent Assistance: Features like AI-powered
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With the end of the year fast-approaching, we would like to thank all our customers for their business during 2024. Our Helpdesk support over the Christmas period will be available at the following times: We will be working as normal until 17.30 on Tuesday 24th December. Engineering support will then be available again on Friday
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Scareware is a cyber-attack tactic that scares people into visiting spoofed or infected websites, or downloading malicious software. Scareware can be spread through emails or can take the form of pop-up ads that appear on a user’s computer. A typical example is a warning which says that the computer or files have been infected. A
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